Return Policy
Return & Exchange
RETURN CONDITIONS
You have 30 days from delivery to decide if an item is
right for you. We’ll gladly accept unworn, or any defective merchandise
purchased on mitcer.com for
return.
HOW TO RETURN
Steps are easy to follow:
1. Start your return by clicking here to submit a support ticket. Make sure our team has
worked with you on the issue before you send the package.
2. Securely pack the item(s) in a box or envelope of your
choice. Please write your order # on the outside of the package.
3. Mail your return package using a traceable carrier.
4. Once we receive your package, we’ll promptly process
your return.
REFUNDS
Returns will be processed within 7 business days upon
receipt of your package. The refund will be issued to your Wallet or the same
payment account you used for the original purchase per your request.
Returning shipping charges are non-refundable (we do not
accept packages returned using C.O.D. delivery).
EXCHANGE
Unfortunately, we are unable to process exchanges at the
moment. We apologize for this inconvenience. If you have received an incorrect
or defective item, please send
your request to our customer service
team, and we’ll get back to you within 24 hours.